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New to the IU system

These steps are for students who do not have an IU account yet with an IU email. The following information can be .

Eligibility

Allow yourself 10 to 15 minutes to complete the account creation process. Your session will time out if left inactive for more than 15 consecutive minutes, requiring that you log in and begin the process again.

Also, your account should be created within 20 minutes. It will take this long to be propagated through the IU system. However, on some occasions, it may take up to 24 hours to be create. If your account hasn't been created after 24 hours, please contact the  

Please follow these steps carefully. Completing this process will allow you to view your financial aid awards in no time.

Steps to create your IU Account

1. Go to .
2. Enter your last name, date of birth, and University ID number in the fields provided. Click Next.

   Note: If you have multiple unhyphenated last names, enter all of your last names with no spaces between them.

3. You will see an Acceptable Use Agreement, which contains rules and policies for IT account use at IU. After you have read the Agreement, enter Yes to agree to these policies, and then click Next.
4. Select a username from the available options, and then click Next.
5. Enter the passphrase you want to use in both fields, and then click Next. For information about selecting a valid and secure passphrase, see .
6. Select at least three different passphrase questions from the drop-down list and type the correct answers into the fields provided. If you'd like more questions, click Add Another Question.
7. By default, IU provides everyone an email address with the @iu.edu domain. To continue, click Next.
8. Select a device to enroll in , and then click Next.
9. Following the instructions, use the Duo Control Panel to enroll your device, and then click Next.
10. The summary provides an overview of your account information. If you've been given an email address, you'll see your designated email service (Gmail at IU for those whose sole status is undergraduate; Exchange for all others). To find out more about IU's IT benefits, click Getting Started Guide.

Verify your account

After giving the system 20 minutes minimum:

1. Go to .
2. The following accounts should be listed as "Created":
   • Active Directory Service
   • The email account(s) you created

   If these are not listed after 24 hours, contact your campus 

View your financial aid

After your IU account has been created, you'll be able to access your Financial Aid Notification. Follow these steps to log in to view your financial aid awards.